Superior support of your new and existing products.

SUP
PORT.

Our dedicated support team is available to provide you assistance on products built by Exeltive and for those that are not.

Support of existing projects.

Universal development expertise.

Quick response.

Our dedicated support team is available to provide you assistance on products built by Exeltive and for those that are not.

Support of existing projects.

Universal development expertise.

Quick response.

BENEFITS.

Slide

Increase
revenue.

Slide

Expand
your brand.

Slide

Build
authority.

Slide

Create
loyalty.

What is
support.

Who needs our
support service.

No matter the size of your business or project or your focused industry, Exeltive provides world-class support services you can trust. We contract with everyone from start-ups to Fortune 500 corporations and provide the same exceptional support services to each customer.

At Exeltive, we are with you from the first concept to launch, providing the specific services you need to ensure success.

How we do
support

We take a customer-first approach in every aspect of our business. While other companies offer standardised services, we customised our support to each customer’s individual needs. At Exeltive, we realize that no two customers are the same and, as such, the support services we offer are tailor-made to your concept or product.

We provide comprehensive support services for all your new and existing products, from development to production, launch, and marketing. Even if we were never involved with your product’s design and creation, we will still provide the outstanding support you deserve and want.

Work stages for support service.

Our team of professionals will work with you to provide superior support where and when you need it.

Goal setting.

Meet with your assigned Project Manager (PM) to discuss your services needs. Your dedicated PM will be your point of contact during the entire support process. From day one, you will know how to reach your PM if you have questions or need updates.
Plan.

Your PM will work with you to create a Project Service Plan. The timeframe for work completion will be discussed, and work stages with benchmarks will be outlined weekly.
Dedicated team.

We will assemble a dedicated team of specialists for your project. The composition of our service teams is customized for each project. The cost per specialist will be discussed with you beforehand. You will have the option to request different specialists if you feel the existing ones are not an appropriate match for the project.
Meet the team.

We kick off the project by introducing you to your team of dedicated experts. If we support an existing project, we will network with the original design team to gather information and any helpful insights.
Reports.

With work underway, we provide you with weekly updates specific to benchmarks and timely work competition.
Updates.

With work underway, we provide you with weekly updates specific to benchmarks and timely work competition.

What support
service offers.

Having Exeltive provide a specialized and dedicated team to work on your new or existing project has many advantages.

Support of exiting projects.

A not always common practice in the software development arena, we feel it important to support our customers any way possible.

Universal development expertise.

No matter the platform or design tools used, our team will be able to support any project or product you have.

Quick response.

We understand that you have deadlines to meet and need projects completed timely. We ensure you that we will complete projects as outlined in the Project Service Plan so that you can plan and prepare accordingly.

RELATED
PROJECTS.

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Increaserevenue.

Expandyour brand.

Buildauthority.

Createloyalty.

SUBSCRIBE TOOUR NEWSLETTER.

Increase
revenue.

Expand
your brand.

Build
authority.

Create
loyalty.

SUBSCRIBE TO
OUR NEWSLETTER.